GENERAL RULES

Here are some general guidelines for the PHC rental ​website that we should all follow to ensure ​everything runs smoothly and efficiently

Rule 1

Make sure every item you borrow ​from another PHC members is ​returned in the same condition it ​was given

When borrowing an item from another PHC member, it's important to treat it ​with care and respect. Make sure to return the item in the same condition it was ​given to you, free from any damage, stains, or excessive wear. This not only shows ​consideration for the owner but also helps maintain the integrity of the rental ​system, ensuring that everyone can enjoy high-quality items. By returning items in ​their original condition, you contribute to a positive and trustworthy community ​experience

Rule 2

Clothing items should be ​returned in a timely manner. ​​Return dates are dependent on ​the lender of the clothing



Clothing items should be returned promptly, respecting the agreed-upon return ​date set by the lender. Timely returns ensure that everyone in the community can ​enjoy the rental service without delays or inconveniences. Adhering to the return ​schedule helps maintain trust and smooth operation of the platform.

Rule 3

Clothing items should be ​returned cleaned. Make sure to ​check in with the lender for ​proper cleaning instructions



Clothing items should always be returned in a clean condition, ready for the next ​user. It’s important to check with the lender for any specific cleaning instructions, ​as different fabrics and garments may require special care. Whether it’s dry ​cleaning, hand washing, or machine washing on a delicate cycle, following these ​guidelines ensures that the item is properly maintained and remains in excellent ​condition for future rentals



Rule 4

Make sure to secure payment before ​​exchanges are pursued



Before moving forward with any exchanges, it’s crucial to secure payment in full. ​This ensures that both parties are protected and that the transaction proceeds ​smoothly without any issues. By confirming payment upfront, you help maintain a ​fair and trustworthy environment where all members feel confident in the rental ​process. Whether you’re using Venmo, PayPal, or another secure method, always ​prioritize payment to avoid misunderstandings or complications later on.

Rule 5

Do not lend borrowed clothing ​to other friends


When you borrow an item through the platform, it is your responsibility to care for ​it and ensure it is returned to the original lender in the same condition. Lending it ​to someone else increases the risk of damage or loss and could complicate the ​return process. To maintain trust and respect within the community, always keep ​borrowed items in your possession until they are returned directly to the lender.

For any more questions regarding ​rules or disputes, please reach out to ​the Vice President of Programming


phc.programming@calgreeks.com